Frequently Asked Questions
| Shipping |
Returns & Exchanges |
| About Us | Camouflage Patterns |
| Sizing Guide | Contact Us |
Ordering
How do I know what size of shirt I should order?
Duck Camp believes in a more modern fit. You won't find our shirts to be big and baggy like some other brands. If you need sizing information you can view our Sizing Guide to determine the size that would best fit you. If you're in-between sizes we recommend ordering up a size. So, if you wear a Medium in some brands and a Large in others, you'll probably be happy with a Large from us.
Additionally, the Lightweight and Midweight shirts should not shrink, but the Heavyweight will have a little shrinkage the first time you wash it.
What camo pattern would be best for me?
This all depends on the environment and season you'll be hunting in. You can find information on our camouflage patterns on our Camo Pattern guide. If you would like additional information or help deciding between our camo patterns please reach out to us.
What's the difference between Lightweight, Midweight, and Heavyweight shirts?
Our Lightweight Wingshooter shirts are designed for warm weather (70° or above). Our Midweight shirts are best for when the temperature is 45 - 75°. The Heavyweight Wingshooter shirts are ideal for the cold weather hunts (50° or below) and design to be worn with layers. The Heavyweight will also be a little roomier in fit so that you can layer under it.
How long should it take to ship my order?
At Duck Camp, we know how exciting it is to put your hands on that new gear, so we strive to ship your order as quickly as possible. Please allow 1 - 2 business days for your order to be processed.
Can I modify or cancel my order?
If you need to modify or cancel your order please contact us right away. Unfortunately, we are unable to modify your order after it has shipped.
Where do I enter my promo code?
If you have received a promo code you can enter it during checkout. Please make sure your promo code has been applied prior to submitting your order.
Do you offer a military discount program?
We now offer ID.me at checkout, if you already have an account you can sign in to receive 20% off our products. If not, the sign up only takes a few minutes. When you proceed to checkout you will see a green button below the "Discount Code" bar where you can click on the "ID.me" tab and a personal discount code will be automatically generated. If you have any other question feel free to send us an email at Help@duckcamp.com. Thank you for your service!
How do I place a bulk order?
If you are wanting to place a bulk order for Wingshooter shirts please contact us or email us at help@duckcamp.com and we will put together a quote for you.
Can you embroider my company logo on your shirt?
Yes, please contact us or send us an email at help@duckcamp.com and we will provide you pricing and details around custom embroidering your logo on our Wingshooter shirts or screenprinting on our Bamboo Sun Shirts.
Shipping
What shipping options do you offer?
Our standard shipping option is FedEx Ground and a tracking link will be provided upon shipment. Orders shipping to a PO Box will be sent via USPS Priority. Please allow 1 - 2 business days for your order to be processed.
We offer FedEx 2-Day ($25) and FedEx Overnight ($40) shipping for orders over $50. Expedited orders must be placed before 2 PM CST for them to ship the same day. Please note when estimating expedited shipping excludes weekends and Saturday delivery from your estimated delivery as well as holidays. If you're needing your product shipped out through another carrier or expedited please contact us.
Do you offer shipping to PO Boxes?
Yes, we ship via USPS and offer shipping to PO Boxes. Simply enter your PO Box address for your shipping address and your order will be delivered to your post office box.
Do you offer free shipping?
Free standard shipping is available if your product total is $98 and over. For orders that are:
- $0– $50 shipping is $5.95
- $50 – $74.99 shipping is $7.95
- $75 – $97 shipping is $9.95
- $98 and up shipping is free*
Additional shipping options are available. Please exclude holidays and weekends from your estimated delivery. Holidays and holiday delivery schedules may vary per shipping carrier. *Free shipping is only available within the United States and US Territories.
Returns and Exchanges
If you'd like to return or exchange a purchase, please visit the Duck Camp Returns & Exchanges Portal to use our interactive returns and exchange portal. You'll be able to generate a return form and a self-addressed shipping label to send the product back to us.
